Newquay Town Council is committed to protecting your privacy and making sure your personal information is handled responsibly. When you use our website or contact us, you trust us with your data, and we take that responsibility seriously. Our aim is to collect only the information we need and to be transparent about how and why we use it.
We also use a small number of cookies to help the website function and to understand how people use our pages. We avoid intrusive tracking or advertising technologies, and we explain clearly what each cookie does so you can make informed choices.
Below, you can read our full Privacy & Cookie Policy, which sets out what information we collect, how it is used, your rights, and how to contact us with any questions or concerns.
Newquay Town Council is committed to protecting your personal data and ensuring that our website and services are accessible, transparent and respectful of your privacy. This policy explains how we collect, use and safeguard personal data, and how our website uses cookies and similar technologies.
Data Controller: Newquay Town Council
Address: Municipal Offices, Marcus Hill, Newquay, Cornwall, TR7 1AF
Telephone: 01637 878388
Email: office@newquay.gov.uk
Data Protection Officer: dpo@newquay.gov.uk
We collect only the information necessary to deliver our services and respond to enquiries.
When you visit our website, we collect limited technical data such as:
This is used to maintain and improve site performance and is captured through simple, non-intrusive cookies (see section below).
If you use our online forms or email us directly, we collect your name, email address, phone number and any information you include in your message. This allows us to respond to enquiries and carry out our public duties.
Venue hire enquiries may involve downloading a PDF form and returning it to us via email. These forms may contain:
As part of normal local authority work, we also process personal data when:
Much of our work is performed in the public interest or to carry out official functions as a Town Council (e.g., responding to enquiries, running community facilities).
Certain processing is required by law, such as maintaining proper records or responding to statutory information requests.
We rely on consent only when needed (e.g., optional updates or non‑essential analytics cookies). Consent must be freely given and clearly explained under UK law.
Used only where appropriate, such as improving website performance through low-risk analytics permitted under evolving DUAA 2025 guidance.
We use your information to:
We only share data when necessary, with:
We keep your personal data only as long as necessary, based on:
We use technical and organisational measures including secure systems, limited staff access, secure email practices, and regular review of our data protection procedures.
Under UK GDPR you have the right to:
Cookies are small text files placed on your device to help the website function and remember certain settings.
We intentionally use a simple, low‑intrusion cookie system, avoiding behavioural tracking or unnecessary data collection.
Our cookies fall into the following categories:
Enable essential site functions such as navigation, form submission, and security. No consent is required for these.
Used to understand general usage trends and improve service quality.
Under DUAA 2025, low‑risk analytics may be exempt from full consent if opt‑out options are available.
We ensure analytics do not identify individuals.
We do not deploy advertising cookies or behavioural profiling technologies.
This aligns with the ICO’s evolving risk‑based approach.
If we use any non-essential cookies, the website will ask for your permission before they are set. Consent must be specific and affirmative.
You can disable cookies in your browser at any time. Essential functionality may be limited if strictly necessary cookies are blocked.
General Enquiries
office@newquay.gov.uk
01637 878388
Data Protection Officer
dpo@newquay.gov.uk
Address
Municipal Offices
Marcus Hill
Newquay
Cornwall
TR7 1AF
